Frequently Asked Questions

You can upload scanned receipts and statements through our secure client portal or email them directly to our team.

Yes. All your reconciled ledgers and reports are available 24/7 in our cloud platform, accessible from any device.

We require previous ledgers, bank statements, and any outstanding invoices or receipts. Our onboarding checklist will guide you through each item.

By default, you’ll receive comprehensive summaries every month, but we can adjust the schedule to weekly or quarterly upon request.

Absolutely. We use encrypted storage and strict access controls to keep your records confidential and protected.

Yes. We connect with leading cloud platforms to import your transactions automatically and keep your records in sync.

We support a wide range of sectors, including retail, hospitality, professional services and non-profit organizations across Singapore.

Simply log in to the client portal or email our support team, and we’ll update your profile promptly.

Our office operates Monday to Friday from 9:00 to 18:00. Messages received after hours are addressed the next business day.

Yes. We offer catch-up bookkeeping to review and adjust previous entries, bringing your ledgers up to date.

We provide recommendations on organizing your documents and streamlining your monthly workflows to improve efficiency.

Click on “Get Started Today,” complete the inquiry form, and we’ll schedule an introductory call to discuss your requirements.

Our focus on clear communication, customized reports and reliable cloud access ensures you always have a precise view of your records.